NL

    Zoho

    Zoho Commerce implementation: when does a Zoho webshop fit your administration?

    Operion is a Zoho partner and helps SMEs that want to sell online decide whether Zoho Commerce fits. We set up the Zoho side and connect it where an integration exists. The webshop itself is not something we build or design. We tell you honestly when you need something else for the warehouse.

    Zoho Commerce on zoho.com

    What it does

    What Zoho Commerce does

    Zoho Commerce is the webshop package from Zoho. You record products, variants, prices and an order process, set payment methods and shipping options, manage customer accounts and record discounts and promotions.

    Orders arrive in an overview, and with templates you can style the shop without code. For business customers you can set a private section or separate prices. The structure and design of the shop you do yourself or have a web designer do.

    Who it is for

    Who Zoho Commerce suits

    It suits SMEs that start or replace a webshop and already work in Zoho, for instance with Zoho Inventory, Zoho Books or Zoho CRM. Orders, stock and invoices then run on the same data.

    It is a less obvious choice for a large range or a shop with its own structure that departs far from the standard. The webshop itself is not something we build or design; we do help you choose what fits.

    Set-up

    Choices on the Zoho side

    These are the choices we make with you during the intake for the Zoho side:

    • Range

      How you structure products, variants and categories and which data you bring over.

    • Payment

      Which payment methods you offer and how payouts reach your administration.

    • Shipping

      Which shipping options and carriers you offer and what you charge for shipping.

    • VAT and terms

      How VAT is calculated, including for customers outside the Netherlands, and which terms you show.

    • Business customers

      Whether business customers get their own prices or their own section.

    Connections

    Connections that matter

    With Zoho Inventory the stock of your webshop sits in the same system as the rest, and with Zoho Books sales reach the accounts. Zoho CRM shows what a customer has ordered.

    For payments and carriers we look in the intake at which providers are supported. We connect the Zoho side where an integration exists; what comes with it, we agree in advance. An existing webshop on another platform we discuss separately.

    Which integrations exist and which do not is explained on integration.

    With other apps

    Works with the other Zoho apps

    Zoho One

    All Zoho apps under one subscription, with one admin console for users and permissions.

    See Zoho One

    Zoho Books

    Online accounting: invoices, purchases and bank transactions.

    See Zoho Books

    Zoho CRM

    CRM for pipeline, quotes and customer contact.

    See Zoho CRM

    Good to know

    When BizBloqs fits better for the warehouse

    If you have your own warehouse with locations, picking and shipping, BizBloqs often fits better for the warehouse. BizBloqs handles the orders and the stock in the warehouse. There is no integration between Zoho Commerce and BizBloqs; what you need for the webshop, we agree in advance.

    Zoho Commerce fits when stock is simple and everything stays in Zoho. Which of the two suits you, we decide in the intake.

    BizBloqs

    Licences

    Licences and pricing

    The licences and current prices of Zoho Commerce are on the Zoho pricing page. During the intake we decide which plan fits you.

    Questions

    Frequently asked questions

    Can I combine Zoho Commerce with a warehouse system?

    There is no integration between Zoho Commerce and a warehouse system such as BizBloqs. With your own warehouse and picking, BizBloqs often fits better. In the intake we decide what fits.

    Is my webshop built by Operion?

    No. We help you choose whether Zoho Commerce fits and set up the Zoho side, such as payments, VAT and integrations where they exist. The webshop itself, its structure and design, is not something we do.

    Can I move my existing webshop?

    Products and customers can usually come along. What exactly is possible and what happens to your search results, we discuss in the intake.

    Is Zoho Commerce part of Zoho One?

    Yes, Zoho Commerce is included in the Zoho One offer. Which edition and usage come with it is on Zoho's page. You can also take Zoho Commerce on its own.

    What happens after go-live?

    After go-live you get four weeks of aftercare. After that, you can reach us on working days from 08:30 to 17:00 and we respond within 24 hours.

    Sell online without double work?

    Tell us what you sell and how your stock runs today. We help you choose: does Zoho Commerce fit, or does BizBloqs work better for the warehouse?